Referral Process
All patients must be referred to the Rapid Access Clinic (RAC) by a primary care provider (family physician or nurse practitioner) or another physician. For questions about the referral process, please call (807) 684-6965 or 1-833-706-9417. We accept referrals for patients 18 years and older for hip, knee and shoulder pains. Spine referrals for patients of all ages are accepted.
Information for Health Care Providers
Referral forms must be completed in full and include the following:
- Reason for referral
- Pertinent medical history and current medication list
- Completed x-ray findings for the joint you are referring for (see below)
| Hip | Knee | Shoulder | Spine | |
| X-rays required | AP pelvis and lateral of affected hip | Standing AP, lateral and skyline of affected knee | AP, trans-scapular lateral, axillary lateral views of affected shoulder | Surgeon dependent |
Though further imaging not required for referral, if any other pertinent investigations have been completed for the joint you are referring, please include report.
Referrals will be returned to the referrer if incomplete.
Please fax referrals to the Rapid Access Clinic at 1-844-497-2445.
Once your referral is received and accepted by the RAC, it will be triaged by the advanced practice clinician. Your primary care should receive a fax back confirming your referral acceptance, indicating priority and how it will be routed.
All Referral Forms
Referral Process – Rapid Access Clinic for Low Back Pain
Referral to the Rapid Access Clinic for Low Back Pain (RAC LBP) program (formerly known as ISAEC) is available to those primary care providers who are registered with the program.
If you are not currently a referring provider, please see the website for more information on how to onboard to the program for referring privileges.
Referral Process – Spine Program
All patients must be referred to the Spine Program Central intake by a primary care provider (family physician or nurse practitioner) or another physician. Patients can provide their care provider with the link or a printed copy of this page. For questions about the referral process, please call (807) 684-6965 or 1 – (833) 706-9417.
